Terms & Conditions
Welcome to Legends Mounting. By booking any service with us, you agree to the following terms and conditions. Please review them carefully before scheduling.
1. Service Minimum
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All services have a one-hour minimum charge.
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After the first hour, billing continues in 30-minute increments at the hourly rate.
2. Cancellation & Rescheduling Policy
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Appointments may be rescheduled one time with at least 24 hours’ notice, and the deposit will be applied to the new appointment.
3. Customer Responsibilities
Customers agree to:
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Ensure the mounting location is clean, accessible, and ready for installation.
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Provide accurate information about wall type (drywall, studs, brick, plaster, etc.).
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Ensure all equipment (TVs, mounts, shelves, mirrors, etc.) is on-site at the time of service.
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Secure any required building or landlord permissions.
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4. Liability & Damages
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Legends Mounting is not responsible for pre-existing damage, weak structures, hidden wall issues, improper wiring, or unsafe mounting surfaces.
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Customers are responsible for verifying that their mounting surface is suitable for installation.
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Any damage resulting from hidden or unknown conditions inside the wall (electrical lines, plumbing, weak studs, etc.) is not the responsibility of Legends Mounting.
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5. No Warranty
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Legends Mounting does not offer any warranty on installations, equipment, or workmanship.
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Once the installation is complete and the technician leaves the premises, all liability transfers to the customer.
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6. Payment Terms
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Final payment is due immediately upon job completion.
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Accepted payment methods: Credit card, cash or electronic payment (Zelle, Cash App, Venmo, etc.).
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Failure to pay may result in additional fees.
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7. Safety & Right to Refuse Service
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If the technician determines that the job cannot be performed safely, Legends Mounting reserves the right to refuse service.
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Unsafe or inappropriate environments may result in cancellation without refund of the deposit.